LogicaCMG delivers 3G billing systems for SmarTone
April 26, 2005
LogicaCMG announced that it has successfully implemented a new billing system for SmarTone, Hong Kong's mobile operator. The system was delivered in partnership with Convergys, LogicaCMG's solution partner and provider of integrated billing, employee care and customer care services.
To support the recent launch of its 3G enabled services, which allow subscribers to make video calls, download music and videos, SmarTone replaced its legacy billing system with Convergys' Infinys Geneva platform to handle rating and billing for its existing mobile services and its new 3G offering. SmarTone selected LogicaCMG as its systems integration partner for the delivery and data migration project. The implementation at SmarTone is the first 3G billing migration project in Asia and the third successful delivery of the Infinys Geneva system by LogicaCMG in Asia.
Stephen Chau, chief technology officer of SmarTone, said: "We are committed to delivering an enhanced customer experience in the continuing evolution of multimedia services. A new billing solution with an open architecture that can be tightly integrated with our CRM systems and that can enable us to bring offers to the market quickly is crucial to us."
Boudewijn Pesch, vice president of global telecoms, LogicaCMG in Asia, said: "The cornerstone of our offering is risk control. Operators facing large-scale business support system (BSS) projects that involve the migration of large volumes of data from mission-critical billing systems need to know that their data is in safe hands. LogicaCMG's expertise and success in terms of both data migration and the implementation of Geneva is unparalleled in the industry. Completing projects on time and with the highest delivery quality is critical to the success of any systems integration project. The SmarTone project reaffirms our position as an industry leader in highly complex solution deliveries for communications providers and as a reputable technology partner."
"With Infinys, SmarTone has the billing and rating flexibility necessary to stay ahead of its competition by being able to offer its customers the newest and most creative mobile content services," said Steve Robertson, President, Convergys' Information Management Group, International.
SmarTone also currently use LogicaCMG's Short Message Service Centre (SMSC) to support its growing volume of SMS traffic in Hong Kong and Macau.
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