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3GNewsroom.com Weekly Round Up and Comments

David Yuen - December 23, 2002

Our round up and comments of the past week's main stories from our editor.

******** THIS WEEK ********

- 3G targets business consumers
- EU official negative on 3G take-up while Asia fires ahead
- Japan out in full force on 3G launch
- Hutchison Poll - Expect low take-up on 3G
- Report shows how to launch 3G successfully

****************************

>>> 3G targets business consumers

Singapore Telecommunications is expected to offer 3G mobile phone services to consumers in business districts next year.

"It'll be areas like the business districts whereby business customers would be able to use it for things like video conferencing or enterprises that have data type transactions that can leverage the technology," said Andrew Buay, vice president of consumer marketing at SingTel.

SingTel says it may take another two to three years before many consumers in the country sign up to the new service.

It makes you wonder whether 3G is for businesses or high street consumers. Releasing 3G services first to corporate users has also been the case for Telstra of Australia. The high prices that European operators are proposing has priced out the average mobile users. Therefore targeting businesses is most probably the better option from a pricing point of view. Andrew Buay is right, business customers would most benefit and appreciative of the new technology. They would be able to justify the use of higher data speeds.

But would it be ideal to target new 3G service at businesses? Businesses are fussy customers. They paid good money for the service and expect no faults from it. So, it is dangerous to release an unproven network to business customers.

Consumers, although still fussy, has more tolerance with a lower quality in the service. A lack of coverage or even one or two dropped calls would hardly cause consumers to switch to a different operator. They are prepared to accept some defaults in favour of cheaper calls.

-- 3G to make debut in limited areas
http://straitstimes.asia1.com.sg/techscience/story/0,4386,161594,00.html


>>> EU official negative on 3G take-up while Asia fires ahead

Erkki Liikanen, EU telecoms official, said a boom in 3G mobile phone sales is unlikely before 2008, in an interview with Focus magazine.

Mr Liikanen said. "We will have to wait at least five more years for a real boom in UMTS."

But Taiwanese mobile phone operator Asia Pacific Broadband Wireless Communications has a different view. It aims to launch 3G services by April next year and believes its 3G business will be profitable in its first year of operation. It expects to have 800,000 3G subscribers in the first year and hopes that the ARPU will reach NT$1,000.

European operators have taken a rather pessimistic view while Far East Asia has a rosier outlook. J-Phone expects to have one million subscribers by March 2004 with 20% from business customers. Certainly Asia receives new technologies with open arms and it helps with 3G uptake. Demand for 3G in Europe is uncertain, adding to operators' more cautious approach to rollout. The biggest selling point of 3G is the higher data speed which then enables new applications. But Europe has not a culture for mobile data and so makes it difficult to sell to consumers when the service is expected to be expensive. Europe is still more concerned with peer to peer communication rather than Internet access.

-- EU phone chief warns on 3G delay
http://news.bbc.co.uk/1/hi/business/2579307.stm

-- Taiwanese 3G carrier is confident its CDMA model will be a success http://www.wirelessweek.com/index.asp?layout=story&articleId=NEa1216026.2iw
&verticalID=148&vertical=Industry+Trends


>>> Japan out in full force on 3G launch

J-Phone on Friday finally launched its long awaited W-CDMA 3G service in Japan. The operator has approximately 70% population coverage in Japan. Three videophone handsets have been lined up by J-Phone, who is targeting Japanese travelling abroad with its dual mode W-CDMA/GSM handsets. The Vodafone group will use J-Phone as a test bed to finely tune its networks and services in Europe and elsewhere.

The launch means all three 3G license holders in Japan have fully commercialised services, of which two are W-CDMA network (NTT DoCoMo and J-Phone) and the other is CDMA2000 (KDDI). Contrast this with Europe which none of the major operators have commercial 3G services.

J-Phone's handsets were "almost all sold out" by Saturday said spokesman Arata Kurihara, but declined to specify the number of handsets shipped.


>>> Hutchison Poll - Expect low take-up on 3G

In our poll, 61% of voters said they would not sign up with Hutchison UK's 3G mobile service. Considering the monthly tariff prices at a minimum of £59.99, it is not surprising that many voters said no. It made the choice of deciding whether the tariffs are worth the money more difficult since Hutchison did not disclose details on the monthly allowance for each tariff.

Hutchison's "hush hush" tactics on its price plans make you wonder whether they have finalised their tariffs. They should never have released its prices without details to go with it, which gives the impression that they have not thoroughly thought out the price plans. J-Phone for example has listed full detail of its tariffs and call charges when they announced their launch date.

The cheapest price for Hutchison's handsets is £399 (US$617) compared with the V-N701 from J-Phone selling at approximately US$287. How comes J-Phone can sell their handsets at half the price of Hutchison's handsets?


>>> Report shows how to launch 3G successfully

A report by Steve Jones of the3gportal.com examines the issue that can make or break the 3G industry. Titled "3G Launch Strategies: Early Adopters - How & Why to Make Them Yours", the 160 page report discuss the importance of targeting the Early Adopters as a specific segment rather than the mass market since it will not exist for some time in the future. You can buy the report from:

http://www.the3gportal.com/3greport/3gnewsroom/

 

****************************

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