Qualcomm and Teleepoch Enter Into a 3G CDMA Subscriber Unit License Agreement, October 6, 2007

MTN chooses Cambridge Broadband Networks for multi-service wireless network in Rwanda, October 6, 2007

Brazilian government to publish 3G bidding rules soon, October 6, 2007

KTF 3G service suffers from technical problems, October 6, 2007

Argentina’s Personal lunches 3G service in Rosario, October 6, 2007

Russia has it's first 3G network, October 6, 2007

AT&T could drop Alcatel-Lucent as 3G mobile network supplier, October 6, 2007

Enea Extends License Agreement with ZTE for 3G Handsets, October 2, 2007

LG to unveil premium handsets in Brazil, October 2, 2007

KTF 3G subscribers doubled in less than 3 months, October 2, 2007

3G policy in India will be non-uniform, October 2, 2007

- previous news

Demonstration system using videophones on 3G phones

July 27, 2005

Oki Electric Industry announced its development of "Visual Contact Center," a demonstration system using the videophone function on 3G mobile phones.

With the full-scale shift to 3G mobile phones, 30% of mobile phones in Japan have become 3G. With this penetration, new services using the broadband such as videophones and video downloads, are becoming popular, which predicts a need for contact centers to use videophones in addition to traditional voice.

"This is Japan's first contact center system to utilize NTT DoCoMo's FOMA Videophone. With this system, communication with video and pictures can be conducted, which will release the stress and frustration many people experience when calling voice-only contact centers. Thus, we believe it can deepen the relationship between companies and its customers," said Katsuyoshi Koide, President of Multimedia Messaging Company at Oki Electric. "Going forward, Oki will actively deploy sales activities for the commercialization of Visual Contact Center."

Visual Contact Center connects Oki's contact center system "CTstage 4i" with NTT DoCoMo's 3G mobile phone, FOMA network through NEC's video solution 3Gvirdnet. By utilizing broadband, this system enables abundant communication by combining voice, video and pictures, which strengthens the core communication between companies and their customers.