| |
France Telecom integrate technologies for business on the move
June 21, 2004
The France Telecom Group unveiled a groundbreaking range of solutions
called Business Everywhere that brings business customers a full
suite of simple, secure solutions for communications with employees
who are frequently on the move. Wherever they are-on sales call
at a customer site, in a public area or at home-employees can access
their desktop environment from a laptop in a single click, including
email, Intranet, directory and unified messaging. The service is
totally transparent to the access technology used, whether WiFi,
ADSL, GPRS, PSTN or 3G mobile (as of the final quarter of 2004).
The Business Everywhere packs enable businesses to efficiently
manage costs by choosing the network that is best adapted to employees'
communications needs.
Barbara Dalibard, Executive Vice President, Enterprise Communication
Services, France Telecom, said: "With the rising volume of communications,
businesses face new challenges and need maximum efficiency and responsiveness.
Employees frequently travel around the world and need access to
their desktop environment from wherever they are - an airport, hotel
or at home. This access must be convenient, simple and absolutely
secure. Business Everywhere is the first range of solutions that
addresses this fundamental need and delivers concrete value-added
for businesses. By capitalizing on our brands and network expertise,
the France Telecom Group is making its nomadism vision a reality
with this seamless multi-network service."
Simplicity first
Regardless of the network accessed, Business Everywhere provides
one contract, one customer support contact and one bill, which greatly
simplifies the management of nomadism solutions for business customers.
Business Everywhere provides unified nomadic access via all France
Telecom networks in France and the rest of the world (available
as of September 2004) by capitalizing on and integrating the expertise
of Orange, Wanadoo and Equant. Employees have one connection kit
and one password only, which saves them time whenever they are on
the move.
The connection kit features the latest technologies and is compatible
with:
- the main operating systems (Windows 98, Windows NT, Windows
2000 and Windows XP),
- WiFi, GPRS and 3G cards available on the market,
- most DSL modems (Inventel, Alcatel SpeedTouch, Sagem Fast 1100,
ECI HI-Focus, Bewan USB…).
To enhance customer experience, the France Telecom Group has set
up a single user hotline to field requests for information and provide
technical assistance for all hardware and all networks. Furthermore,
the France Telecom Group will provide dedicated training sessions
at its business customers premises .
The France Telecom Group's commitment to security
The Group has drawn on the advanced expertise of the France Telecom
R&D researchers and the proven experience of Equant in virtual private
network (VPN) security. Business Everywhere includes personal firewall
and antivirus solutions and guarantees end-to-end protection of
information exchanged. Each company centralizes Internet access
entitlements for its nomadic staff.
To better respond to the business customers' needs in terms of
security, the France Telecom group has collaborated with Syntec
Informatique to write and publish a white paper on "Nomadism and
Security: Teleworking in Complete Confidence".
An extended network coverage
Business customers benefit from the France Telecom group's interoperable
networks and seamless international coverage. This unique infrastructure
spans 130 countries for PSTN, 29 countries for GPRS, 20 countries
for WiFi (target end 2004) and 66 countries for ADSL, with the roaming
agreements signed in each country.
Packaged solutions tailored to customer profiles
The France Telecom Group has developed two packs to meet the different
needs of its customers:
- Designed for intensive users, the "Pack Intensif" includes PSTN
dial-up, WiFi and unlimited GPRS (starting at 68 euros per month),
plus a home ADSL option that can be paid in full or partially
by the company for its nomadic employees.
- For less frequent use, the "Pack Occasionnel" costs 7 euros
per month, per user, plus usage charges (WiFi starting at 6 euros
per hour, PSTN dial-up from 1,25 euros per hour).
|
