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3 UK appoints Gareth Jones as Chief Operating Officer

May 29, 2003

3 UK today announced the appointment of Gareth Jones as Chief Operating Officer. In this role, Gareth will be responsible for the management of the Marketing, Sales and Distribution teams. This new role encompasses all the customer-facing elements of the business, including 3 stores, the contact centres, products and services.

Gareth, 45, was formerly group director of sales and distribution for Orange. He has over fifteen years experience in the telecommunications industry, having joined Hutchison Telecom in 1989 as Sales Director for their UK operations, he was subsequently appointed Group Director of Sales for Orange in 1993 and was Group Sales and Distribution Director from 1997 until 2001.

Bob Fuller, Co-CEO 3 UK said: “When I joined 3 UK I initiated an operational review that is now underway. As part of that process and in order to ensure the review is rapid and thorough I have appointed Gareth Jones as chief operating officer. The role reflects the company’s shift from a development phase to being operational and will have a specific customer focused remit. I worked with Gareth for ten years at Orange and his skills are an excellent fit for the new role and the challenges of offering customers a new technology. He is an excellent operational manager, who takes a hands on approach and I’m looking forward to working with him again.”

Commenting on his appointment Gareth Jones said: “I’m very pleased to be joining 3 at this exciting time. 3 is the first mobile network to bring video to market and early research shows that customers are impressed by the new technology. My job is to address all operational issues and to ensure customers receive the best possible service from 3. I believe that my experience at Orange, where I worked closely with Bob Fuller and other Hutchison colleagues, has put me in an ideal position to take on this challenging role.”

 


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